Get in Touch
We can’t wait to hear from you!
From questions to special orders, this is the place. Every message is read and replied to by a real human who cares about making your experience beautiful from start to finish.
We do our best to reply to all messages within 1–2 business days (Mon–Fri). If you don’t see our reply, check your spam folder — sometimes we get stuck there.
let’s go social
made. offered. kept.
made. offered. kept.
Frequently Asked Questions
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All items are handmade in our Long Beach, California studio!
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Yes! We believe presentation is part of the magic. Most orders arrive in our signature packaging, but we can step it up with custom wrapping on request.
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Currently, we ship within the United States only. We’re working on expanding international shipping. Follow us on Instagram and subscribe to our newsletter to stay in the know!
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We’ll make it right! Contact us within 3 days of delivery with photos and your order number. We can be reached through our get in touch page or at hello@thekeptoffering.com .
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We ship within 3–5 business days! We’ll always let you know if there’s a delay—no guessing games here.
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We love making something uniquely yours. Head to the Get In Touch page and send us the details. We’ll let you know if we can make it happen for you!
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Our curated collections are refreshed seasonally, but we do have special drops sprinkled throughout the year (think holiday and special events). Sign up for our newsletter so you never miss one!
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Reach out through our Get In Touch page to learn more about wholesale pricing and partnerships.